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Within our Answering Service, compassion meets technology. We prioritize exceptional service for grieving families and funeral directors by leveraging advanced systems. Our state-of-the-art call management system ensures prompt and professional handling of incoming calls, prioritizing urgent ones for immediate attention.

Additionally, we use advanced messaging and notification systems to relay crucial information to funeral directors, facilitating efficient communication.

Our online portal offers funeral directors access to detailed call reports and analytics for continuous improvement.

Privacy and confidentiality are paramount, with stringent security measures in place to protect sensitive information and ensure compliance with regulations.

In summary, we seamlessly integrate compassion and technology to enhance efficiency, streamline communication, and support the coordination of funeral arrangements.

Our Tech Highlights

  • Unlimited inbound phone Lines

  • 32 redundant phone carriers 

  • 2 redundant internet providers 

  • 3 redundant servers located on 3 separate continents 

  • Backup power generator

  • Fiber optic primary internet connection

  • 24x7 staffing

  • Nationwide radio system

  • Computer aided dispatch

  • Records management system

  • Inbound telephone management

  • State of the art messaging system

  • Mass notification system

  • Text messaging

  • Server rack space

  • 24x7 management

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